privacy policy

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Effective Date: [03/04/2026]

Eternal Care Lebanon (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Phone number

• Email address

• Address

• Identification details (if required for documentation)

Service-Related Information

• Membership plan selection

• Beneficiary or next-of-kin details

• Preferences related to funeral arrangements (if provided)

Payment Information

• Billing details (processed securely through third-party providers)

2. How We Use Your Information

We use your information to:

• Provide and manage your membership

• Coordinate funeral services when required

• Communicate with you and your designated contacts

• Process payments and maintain billing records

• Improve our services and customer experience

3. Sharing of Information

We do not sell or rent your personal data.

We may share information only when necessary with:

• Funeral service providers

• Transportation services

• Government or legal authorities (when required)

• Payment processors

All third parties are expected to handle your data with confidentiality.

4. Data Protection

We implement reasonable administrative and technical measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information:

• For as long as your membership is active

• As required to fulfill our services

• As required by applicable laws and regulations

6. Your Rights

You have the right to:

• Access your personal data

• Request corrections

• Request deletion (subject to legal or service obligations)

Requests can be made by contacting us directly.

7. Cookies & Website Data

Our website may use cookies or similar technologies to:

• Improve user experience

• Analyze website performance

You may disable cookies through your browser settings.

8. Third-Party Services

Our website may use third-party tools (such as payment processors or analytics services). These providers have their own privacy policies, and we are not responsible for their practices.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of our services means you accept any updates.

11. Contact Information

For any privacy-related questions or requests:

Eternal Care Lebanon
Email: [ralphnoun@gmail.com]

By using our services, you agree to the terms outlined in this Privacy Policy.